Step 1 – Print out a packing slip for your headphones and fill out the details, download it here :

(PDF Version) or (Doc Version)).

Please include this paper with your headphones when you ship them.

 

Step 2 – Ship your package!  Our address is on the shipping form you printed out in  step 1.  We recommend using a small or medium flat rate box from USPS / Fedex / UPS / etc.

Make sure to securely wrap the headphones with bubble wrap (Please included the cable).

 

Step 3 – When we receive your headphones we will inspect them and notify you if the cost of parts needed is over $35.  All of our repairs have a base rate of $35 plus cost parts   Click here for pricing information.

 

Step 4 – Our technicians will repair your headphones the same day (if part are available) and we'll send you a picture or video like to evidence of the repair is done.

 

Step 5 – We will send you the invoice and you will have 30 days to pay via PayPal or Credit Card..

 

​Step 6 – We will ship your headphones back to you immediately after your payment is confirmed. Return shipping is already included in the repair price (continental USA and major repair of $70.- only).